We cover boiler repairs, including:

• Unlimited callouts
• Expansion Vessel
• PCB’s (Main Board)
• Internal Pump
• Manifold
• Heat exchanger
• Fan
• Diverter Valve

We cover repairs to your central heating and boiler controls including:

• Replacement or repair of thermostat and programmers
• External Pump and Motorised Zone Valves
• Repair or replacement of radiator valves
• Repair or replacement of central heating pipe
• Repair or replacement of external expansion vessels

Your annual boiler service includes a carbon monoxide test.

• Up to three appliances are included (please contact us if you have more appliances)
• Gas tightness check
• Flue gas analysis on boiler if required
• Working pressure checks on appliances if required
• Checking burner pressure and gas rate are compliant with manufacturers data badge
• Checking the flue and ventilation are compliant with Gas Safety Regulation
• Investigating evidence of unsafe situations or operation, and reporting to the responsible person
• Testing the flue performance to ensure removal of products of combustion
• Checking all safety devices

Your annual boiler service will be completed with the gas safety check and includes:

• A visual check over of the boiler
• Safely identifying any working faults
• An analysis of the flue gas
• Opening and checking the boiler if required
• Checking the flue and ventilation are compliant with Gas Safety Regulations
• A check of the system pressure, and adjustments if needed
• Cleaning the condensate trap
• Checking and bleeding the radiators, if needed
• Checking the hot water cylinder
• Written confirmation that the service has been completed

If your boiler is less than seven years old and we cannot repair it, we will replace the boiler. Subject to terms and conditions.

• Repair of pre-existing, system design or installation faults
• Repair of weather related faults
• Repair or replacement of the boiler should it be beyond economical repair or replacement parts are unavailable. This is determined by our engineer
• Boiler repairs over £250 for first three months of the cover
• Repair to faults caused by sludge in the central heating system
• Repairs to faults caused by disconnection of electricity, gas or water
• Repair of damage caused when your home is unoccupied for more than 28 days
• We do not cover guest houses or B&Bs
• Trace and access