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Our most popular plan (per month)


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What’s covered under our Homeowner Gold plan?

Boiler Breakdown

We cover boiler repairs including:

  • Unlimited callouts
  • Expansion Vessel
  • PCB’s (Main Board)
  • Internal Pump
  • Manifold
  • Heat exchanger
  • Fan
  • Diverter Valve

Central Heating & Boiler Controls

We cover repairs to your central heating and boiler controls including:

  • Replacement or repair of thermostat and programmers
  • External Pump and Motorised Zone Valves
  • Repair or replacement of radiator valves
  • Repair or replacement of central heating pipe
  • Repair or replacement of external expansion vessels

Carbon Monoxide Test

Your annual boiler service includes a carbon monoxide test.

Gas Supply Pipes

We cover repairs to gas supply pipes including:

  • Unlimited callouts
  • Repairs to gas leaks on accessible pipes inside your home, which supply a gas boiler and other appliances.

Boiler Service

Your annual boiler service includes:

  • A visual check over of the boiler
  • Safely identifying any working faults
  • An analysis of the flue gas
  • Opening and checking the boiler if required
  • Checking the flue and ventilation are compliant with Gas Safety Regulations
  • A check of the system pressure, and adjustments if needed
  • Cleaning the condensate trap
  • Checking and bleeding the radiators, if needed
  • Checking the hot water cylinder
  • Written confirmation that the service has been completed


We cover electrical repairs including:

  • Unlimited callouts
  • Repairs to circuits
  • Repairs to the fuse box
  • Repair or replacement of circuit breakers
  • Repair or replacement of standard light switches, sockets and shower switches


We cover plumbing work including:

  • Unlimited callouts
  • Repairs to leaking cold water pipes (after the main stop cock)
  • Repairs to leaking hot water pipes or fittings

Taps & Toilets

Repairs to your taps and toilets including:

  • Unlimited callouts
  • Repair of leaking taps
  • Repair of running toilets
  • Siphons, valves and ball cocks

Internal Drains

Repairs to internal drains including:

  • Unlimited callouts
  • Blocked or leaking internal kitchen or bath drains

Boiler Replacement

If your boiler is less than seven years old and we cannot repair it, we will replace the boiler. Subject to terms and conditions.

What Is Not Included?

  • Repair of pre-existing, system design or installation faults
  • Repair of weather related faults
  • Repair or replacement of the boiler should it be beyond economical repair or replacement parts are unavailable. This is determined by our engineer
  • Boiler repairs over £250 for first three months of the cover
  • Repair to faults caused by sludge in the central heating system
  • Repairs to faults caused by disconnection of electricity, gas or water
  • Repair of damage caused when your home is unoccupied for more than 28 days
  • Trace and Access
  • Replacement of bulbs or three pin plugs
  • We do not cover guest houses or B&Bs
  • Replacement of taps
  • External drainage
  • Replacement of toilets

Homeowner Gold

From: £20.00 / month